Ambitious priorities for 2024!

The Agency for Digital Health (ANS) together with the Delegation for Digital Health (DNS) have been mobilizing the ecosystem around a common goal for 4 years: bringing digital technology to health services. Management is now more comprehensible, interoperability and security of information systems are strengthened based on an ethical framework. Our health system is a winner. Agency plays a central role in this new dynamic. Currently, ŘLP continues to develop national programs and at the same time supports e-health initiatives at the regional level.

Chaired by Isabelle Adenot and comprising DNS, Cnam, CNSA, all ARS and GRADeS, the ANS General Assembly unanimously approved the Digital Health Agency priorities on 6 December 2023. These are of course supported by the 4 axes of the ministerial road map for digital health 2023>2027.

We remind you that the 4 axes of the plan defined by DNS are:

    • prevention : develop prevention and make everyone an actor in the field of health;
    • care : give back time to healthcare professionals and improve care with digital technology;
    • access to health : improve access to health for people and health professionals who refer them;
    • favorable framework : to establish a favorable framework for the development of the use and innovation of digital health.

First priority – Implementation of interoperable and efficient digital services

This priority is linked to Axis 1 (Priority 1), Axis 2 (Priority 6, 7, 8 and 9) and Axis 4 (Priority 16) of the Digital Health Roadmap.

ANS will strive to evolve digital health doctrine to better meet the needs of the field in a transparent and secure context. The agency will also continue its work on standards management to strengthen and preserve the industry’s regulatory process.

In 2024, the ŘLP will continue to support Digital Health Companies (ENS) to secure the first wave of Ségur and ensure that the planned functionalities are adapted by professionals in accordance with the requirements published for the healthcare sectors. Field verification processes and the first steps of the audit will be conducted with a constructive objective.

At the same time, the agency will launch wave 2 of Ségur. This will bring new functionalities to the field, especially in the field of prevention. To facilitate the referral and funding process, simpler and more ergonomic monitoring will be implemented in Convergence; and personalized support from specialized teams will be provided to software publishers in conjunction with ASP, CNDA and GIE SESAM-Vitale.

And as part of the CoMET project, the ŘLP will continue to work alongside the territories (ARS and GRADeS) to improve the complementarity of essential services between national and regions, the convergence of doctrine, the potential pooling of developed services at the local level and the rise of innovation. Likewise, to improve their readability, a map of regional digital services will be published.

Second priority – Strengthen the resilience and digital security of the healthcare system

This priority is linked to Axis 4 (Priority 15) and Axis 2 (Priority 8 and 9) of the Digital Health Roadmap.

In the growing context of cyber-attacks on medical, social and health-social facilities, the Minister responsible for health launched on 18 December 2023 a cyber security plan, the CaRE (Acceleration and Resilience of Establishments) program, with the aim of increasing the resilience of the French health system. To this end, the agency will play a steering role and oversee the implementation of CaRE through ARS and GRADeS and coordination with all stakeholders. Furthermore, it will continue the dynamics of carrying out crisis exercises by health and social facilities, especially to achieve the goal set by public authorities.

Main point: ANS will also develop its efforts to strengthen the end-to-end process throughout the digital health identity chain (registration of actors and structures, diversification of means of authentication with Pro Santé Connect, access to new services, etc.). Therefore, healthcare workers in health and social and medical-social settings should have a diversified means of two-factor authentication to connect to their sensitive applications. To simplify the coordination of healthcare pathways, ANS mobilizes to streamline exchanges and ensure instant communication between healthcare professionals (instant MSS).

Third priority – Facilitate emergency response and access to unplanned care

This priority is linked to Axis 3 (Priority 13) of the Digital Health Plan.

The agency will continue the work started in 2023 to establish an open platform for applications carried out by the public sector (national or territorial) and the private sector to facilitate the tasks of workers in need.

Supported by the Agency for Digital Health, the SI-Samu program will continue to facilitate exchanges between SAMU/SAS professionals when handling patient treatment calls. To this end, the deployment of the national banner (call visualization and prioritization tool) in 75% of SAMU by the end of 2027 is a goal to which the agency is fully mobilized and will be fully mobilized in 2024. DINUM (inter-ministerial digital directorate) and the Ministry of Health to accelerate deployment. The agency will actively contribute to this. Finally, the main challenge of this program is the use of the SI-Samu portal for the 2024 Olympic Games.

Finally, to strengthen research into health care delivery in the territory, the Agency aims to generalize the Health Care Access Service (SAS) to at least 90% of the wards.

Fourth Priority – Continue the internal transformation of the agency to better adapt to the needs of its diverse clients and strive for excellence in its operations

The Agency will continue to develop its ‘Hypervision’ tool to make visible the availability of its services and the fulfillment of service commitments. The goal of ŘLP will be to simplify internal processes and improve the quality of relations with customers. At the end of 2024, the ŘLP will contribute to the creation of a unique directory of digital health companies and their solutions to simplify their procedures with public authorities and better support them.

The agency will continue its internal transformation to improve conditions and workload. In addition, a renovation of the budget process for the preparation of the 2025 budget will be tested at the request of oversight and governance authorities to ensure greater transparency and efficiency of the allocated budget.

For the year 2024, the approved budget is 167 million euros in operating and investment loans, 418.6 million euros in intervention loans, especially for the Ségur and Cybersecurity programs. Note that 82% of project funding is allocated to these four priorities. The agency also employs 249 employees.

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